If something feels unclear, email support@balulabs.com. Available on the App Store for iPhone.
Balu works best when the daily check-in stays light. Open the app, take today's prompt, tag your mood, record for up to two minutes, and move on. If you want the fuller product backstory, the About page explains the thinking behind prompts, privacy, and the calm archive.
No. Balu is private by default. There is no public feed, no audience, and no sharing layer built into the core check-in flow.
Each video check-in is capped at two minutes so the habit stays short, intentional, and realistic to keep up with.
Balu keeps a local working copy on your device and stores signed-in data in private cloud storage for sync, playback, recovery, and archive handling.
Yes. Open a check-in from the calendar or day view and you can delete it permanently. Check-in detail also supports saving a local copy to your device when the file is available.
Tasks let you set daily priorities, review yesterday, carry items forward, and track outcomes like done, tried, moved, or dropped alongside your check-ins.
Balu Pro adds longer archive access, daily AI reflection prompts with a 7-day history, premium themes, and more control over video quality.
Balu Pro subscriptions are handled through Apple on iOS. You can restore purchases from the app, manage or cancel in Apple subscription settings, and contact support at support@balulabs.com.
Privacy is part of the product, not a marketing layer. Balu has no public feed, no public profile, and no sharing flow in the core check-in experience. Signed-in data is stored in private cloud infrastructure for sync, playback, recovery, and archive handling, while a local working copy helps the app stay responsive on-device.
If you want the full data-handling breakdown, go to Privacy policy and terms. That page explains analytics limits, storage behavior, subscriptions, and your account controls in more detail.
Balu Pro subscriptions run through Apple on iOS. You can restore purchases inside the app, and you can manage or cancel the subscription in Apple's subscription settings. If Pro ends, the account returns to Free access and some archive behaviors may change depending on the plan state shown in the app.
Billing questions that are specific to your account still go through support@balulabs.com, especially if a restore or entitlement state does not look right after Apple confirms the purchase.
Every check-in is designed to stay short, private, and easy to revisit. You can delete a check-in permanently from the day detail view, and when the file is available you can save a local copy to your device. Tasks are there to keep the day in view beside the reflection itself: set priorities, review what happened, and carry items forward without opening a separate planner.
If you want more context on why Balu combines prompts, mood tags, and a calendar archive, start with why video journaling feels easier than blank-page writing or how a 2-minute daily check-in becomes a real habit.
If something seems off, the fastest path is usually a short note to support with your device, iOS version, and a quick description of what happened. That is especially helpful for issues around restore flow, sync, playback, or unexpected upload state.
For product context before you email, the Balu blog covers the reflection, habit, privacy, and research ideas that shape the app. If you want the company and product story in one place, go to About Balu.
